Unsubscribe and refund policy
How to end your subscription, what happens next, and when a refund can be requested.
How to unsubscribe
Send the request and we take care of the rest. There is no form to fill in and no queue to wait in.
Send us an email at help@thethinkpdf.com and we will assist you with cancelling your subscription.
Email our customer care team to cancel. One message is all it takes.
- Use your registered addressWrite from, or mention, the email address your subscription is registered to.
- Confirmed in writingCancellation takes effect as soon as we confirm it by email.
- Nothing to installNo app or login is needed to cancel.
Send the email
Email our customer care team and include the email address your subscription is registered to.
Get confirmation
Our team replies to confirm that your subscription has been stopped.
You are unsubscribed
Billing ends and no further charges are made for this subscription.
Refund policy
If the service was not what you needed, tell us. Here is how refunds work.
- You can request a refund within 30 days of the charge you are asking about.
- Send your refund request to help@thethinkpdf.com.
- Include your full name and the email address your subscription is registered to.
- Include the date of the charge and the card it was taken from.
- Tell us briefly what went wrong, so we can put it right for the next person.
- Approved refunds are returned to the original payment method.
- We confirm by email once your refund has been approved and processed.
- A refund request also cancels the subscription, so no separate cancellation is needed.
- If anything about a charge is unclear, write to help@thethinkpdf.com and we will explain it.
TheThinkPDF FAQs
Have questions about TheThinkPDF? Our comprehensive FAQ section provides answers to help you maximize your immersive experience.